Frequently Asked Questions
General Questions
No, we provide private tours for your best experience so you will have a private professional tour guide in your preferred language.
Flight from Turkey to Israel and Israel to Greece are included in this package. On the other hand, from your hometown to Turkey and from Greece to your hometown are not included in this package. Please advise us of your international flight details so we can create a more accurate tour itinerary for your package.
Exactly, entrance fee to the sites are included in the price.
Depending on your wish, health conditions and tour program of previous day you can decide your departure time by talking with your guide.
Yes, Istanbul offers many activities to do after your tour. Dinner Cruise on Bosphorus Strait with traditional Turkish belly dancers, Turkish Bath (Hamam), whirling dervish show. You can choose activities on Booking Form. Our team can arrange it for you.
We would like to inform you that Sanliurfa is a city on the Syrian border however according to the current stability in the region it can be said that it's good time to visit the city. In case of any problem in the region you will be informed by your tour consultanat. Please contact us for other language options.
This is a private tour service, you/your family will be alone with your tour guide. However in Blue Cruise and Hot Air Balloon you will be in small groups.
As this is a private tour operated to discover historic sites, learn about the culture and people your tour guide will take you to villages to meet with people and walk out of the well-known sites to have unforgettable experiences.
You will have different tour guides in each country which means you will have various friends in each new destination.
Sure! You can choose the sights and museums along all sort of criteria you like in accordance with your tour guide.
In order to do Hot Air Balloon Ride you need to sleep in Cappadocia otherwise you won’t be able to do the Balloon Ride in the early morning.
Of course! We operate tours on a private basis, so you can customize the departure time of your tour. Generally, the suggested departure time for the tour is 09:00 am.
Of course! Please let us know in advance if you would like to select visit places or add another visit place to your tour itinerary so that we can revise your booking accordingly before finalizing it.
Depending on the flight time, we can leave you at the airport so you can connect your international flight.
Of course, we will revise the itinerary according to your priorities and extend/shorten it by considering your schedule.
Of course, if you would like to end your tour in Kusadasi we can drop you at the hotel or Kusadasi port.
Of course, if you would like continue your tour from Antalya to another city we can arrange the rest of your tour in Cappadocia, Pamukkale, Ephesus or to another destination.
After conversion to mosque entrance is restricted during praying times. But your tour guide can revise your tour route accordingly and entrance is free of charge. Please note that as it's not a museum anymore, tour guides don't have skip-the-line priority, so you may need to wait in the security line.
Istanbul Tours operates tours in almost all popular destinations of Turkey such as Istanbul, Cappadocia, Ephesus, Pamukkale, Troy, Gallipoli, Pergamon, Konya, Antalya, Black Sea Coast, Gobeklitepe, Eastern Turkey. Please feel free to contact us for the other destinations.
We do not include any shopping stops unless you wish to visit one of the traditional workshops of handmade rugs, tiles, jewelry. If you have any interest in workshops, please indicate while booking.
We do not include any shopping stops unless you wish to visit one of the traditional workshops of handmade rugs, tiles, jewelry. If you have any interest in workshops, please indicate while booking.
We do not include any shopping stops. Unless you wish to visit one of the traditional workshops for handmade rugs, tiles, jewelry. If you have any interest in workshops, please indicate while booking.
We do not include any shopping stops unless you wish to visit one of the traditional workshops of handmade rugs, tiles, jewelry, or leather. If you have any interest in workshops, please indicate while booking.
Unfortunately transportation is not included in this package, you need to meet your guide at the German Fountain
When you book your tour, you will be picked up from hotel, be transferred between sights and then back to hotel.
When you book your layover tour, you will be picked up from the airport with a private van, be transferred to the sights, and then back to the airport.
When you book your tour with a van, you will be picked up from hotel. Then transferred to the sights, then back to hotel. Otherwise, your tour guide will meet you at your hotel. Then advise the best option for transportation like cab or tram.
When you book your tour with a van, you will be picked up from hotel. Then transferred to the sights, then back to hotel. Otherwise, your tour guide will meet you at your hotel. Then advise the best option for transportation like cab or tram.
You can take tram to Sultanahmet Station and then it will be very easy to find German Fountain which is located in Hippodrome Square (At Meydani)
Easy! All you need to do is;Fill in the 'Booking' form where you will put your full details such as personal information, date, hotel or cruise name, arrival and departure times. Once you complete your booking, there will be a payment button to complete your deposit payment, when you complete payment we will get back to you with a confirmation email within 24 hours.
Easy! All you need to do is;Fill the 'Booking' form where you will put your full details such as personal information, date, arrival and departure flight codes, arrival and departure times. Once you complete your booking we will get back to you with a confirmation email within 24 hours.
Easy! All you need to do is;
Fill in the ‘Booking’ form where you will put your full details such as personal information, tour date, hotel name. Once you complete your booking we will get back to you with a confirmation email within 24 hours.
Easy! All you need to do is;Fill the 'Booking' form where you will put your full details such as personal information, date. Once you complete your booking we will get back to you with a confirmation email within 24 hours.
Once you've submitted the Book Now form, you'll find a payment button to finalize your deposit. Upon successful payment and booking confirmation, we'll email you the tour details. The remaining balance can be settled in cash directly with the tour guide during your tour, with the flexibility to pay in USD, Euro, or Turkish Lira.
Once we agree on the tour itinerary we will suggest you most central locations to book your hotels.
We would like to inform you that Sanliurfa is one of the hottest cities of Turkey in summer season and it's below 0 during the winter so dressing appropriately will be good for your personal health..
It depends on the distance between cities however you will have short breaks on journeys.
You can set off around 08:00am in the morning from Cappadocia and it takes 4 hours to Konya. After visiting Konya you can keep going to Pamukkale, you will arrive around 20:00pm however it depends on your pace.
It's safe to travel around Turkey now, however your tour consultant will advise you tour details and safety on your tour days. Please note that you will stay away from Syrian Border during your tour here so you won't need to worry about it.
No need to buy tickets in advance, during trip your tour guide will help you to purchase them. Official tour guides have priority at museum ticket offices.
As there are not too many hotel options your hotel bookings will be included in the tour package for Eastern part of Turkey so you won't need to worry about bookings all around Turkey.
Your tour guide will be waiting in your hotel or at the airport to meet you at a determined time
Your tour guide will be waiting you at the German Fountain (Alman Cesmesi) in Hippodrome Square to meet you at 09:00am to start your tour, tour will start at 09:15am. In case of delay you need to catch the group in the next stop.You can use the Google Maps link to find German Fountain
(https://goo.gl/maps/PGZfHYraGgRrAZoD9)
Your tour guide will be waiting in your hotel/port to meet you at a determined time.
Your tour guide will be waiting you at the airport with name sign to meet you for the tour. Also you will see our represantative with name sign at Istanbul airport to meet you for transfer back to your hotel.
Your tour guides will be waiting you at the lobby of your hotels for departure. Also you will see our represantatives with name signs at each airport to meet you for transfer.
Your tour guide will be waiting at the Istanbul Airport to meet you at a determined time.
We would like to inform you that this will be a very long drive and very long day, as the private van will be only for you it will move faster than a regular tour bus.
Of course, as this is a private tour we can swap the tour date and customize the program according to your flight time on arrival or departure day.
Of course, as this is a private tour we can change the tour route and make a new program according to your wish, please don't hesitate sending us inquiries.
We don't provide all-inclusive packages however after finalizing the tour itinerary we will offer optional tours and activities at each destination to make it a more special tour for you.
We can operate your tour in English, Spanish, Italian and French upon request. Language options depend on locations. Please contact us for other language inquiries other than English, so we can check availability for you..
Please note that this is a group tour and there are other families so we need to start the tour latest at 09:15am. We kindly ask you to be punctual however in case of delay please contact us on +905425919925 (Available on Whatsapp)
With economic flight options Turkish Airlines offers connection flights via Istanbul and most tourists have around 10 hours of free time in the city.
To make use of time in the most efficient way and explore some most popular sites of Istanbul we offer you, Private Layover Tour, from Istanbul airport with pick-up and drop-off transfers.
A fast city tour will give you chance to discover the most common Instagram points of Istanbul city and accompany your private Istanbul guide you will explore the beauty of Istanbul within your limited time.
Highlights of Istanbul in Sultanahmet and Taksim areas are sites that you can't miss in a short time and also easy visa process of Turkey is another advantage for all guests.
You can check the following link to see our cancellation policy for this tour.
https://www.guidedistanbultours.com/en/cancellation-policy
It takes almost 4,5 hours from Istanbul to Gallipoli with private van service, on the way you will have time for breakfast.
It takes almost 5 hours from Istanbul to Troy with private van service, on the way you will have time for breakfast. Amy be this can be a long drive however please note that Troy is not a only a legend. There are multiple layers of the Troy city from different time periods and you will see the relics of these periods along with the ongoing excavations in some parts of the town.
You will be transferred back to Ephesus Port after completing your tour here.
This is a small group tour covering around 10 people.
Depending on the flight time, hotel pick up changes however in order to make a satisfying tour program and not to spend your day on the road, you can fly to Cappadocia with an early morning flight.
Depending on the arrival time of your cruise ship pick-up time changes however starting at 9:00 am is suggested.
Is it too hot to travel in Antalya, yes for some people it can be very hot to travel in summer, if you have any heart problems we don’t suggest you to travel in summer season.
You will stay in boutique kind of hotels in each location, please advise us your room preference.
You can check the dress codes that must be followed while visiting mosques.
Here; https://www.guidedistanbultours.com/en/blog/how-to-visit-mosques-in-istanbul-and-turkey
We will have a lunch in a local restaurant in Sultanahmet area which have vegetarian option for guests who have different food choices.
As hotels offer good rates in online booking platforms we don't include hotel booking service however we will suggest you the central locations in each destination to book your hotel, so you can make your hotel booking in accordance with your priorities.
Questions on Transportation
Our representatives will be waiting for you with the name signs at each airport to meet you for transfer.
Depending on the number of participants vehicle is determined. However, our tours are operated with Mercedes Vans.
Questions Regarding Hot Air Balloon Flight
You can also join the hot air balloon ride in Pamukkale as well, however, as the nature of Pamukkale is different from Cappadocia you won’t have such a perfect scene as you can see in Cappadocia.
Balloon flights generally take about 1 hour in the air. Including pick up and drop back to the hotel, the duration is approximately 2 hours.
It’s recommended to take your jacket with you as it’s generally cold in the early morning.
In case of poor weather conditions, Balloon Ride will be canceled and you will get a full refund for the Balloon Ride.
Due to the difficulty in finding availability for the Balloon ride you need to book it as early as possible, once we check the availability of the Balloon flights we can inform you of the company name.